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Commonly Asked Questions:

1. How long is the processing timeframe before my item is shipped? Our regular processing time varies between 3-7 business days, as stated in our terms and conditions. During holidays, processing time may extend up to 3-21 business days (excluding weekends and national holidays). 

2. What should I do if I received a damaged item? If you received a damaged item, immediately send us a picture of the broken item, and we will promptly address the issue.

3. Where can I find instructions on how to use the item I purchased? You can find detailed instructions on how to use each item in the product description.

Please note that we strictly prohibit any form of solicitation. We appreciate your understanding and cooperation in this matter.